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Professional Background


My professional journey reflects my passion for strategic marketing, customer experience design, and agile management of digital projects. I am committed to driving the growth of a leading company through innovation and excellence in achieving objectives.

Education

August 2018
to July 2019

Master in Business Administration (MBA)

European School of Business
Santa Cruz, Bolivia

October 2007
to May 2009

Master in Advertising Design

Savannah College of Art & Design
Atlanta, Georgia, USA

January 2001
to May 2006

Bachelor's Degree in Economics

Georgia State University
Atlanta, Georgia, USA

Professional Experience

June 2023
to present

General Manager

iteraSoft
Santa Cruz de la Sierra, Bolivia

I lead IteraSoft as CEO, driving the strategy and growth of the company in digital transformation solutions and Odoo implementation. I manage complex projects for clients across various sectors, ensuring high-impact deliveries under agile methodologies. I coordinate multidisciplinary teams, drive AI automation, and consolidate a service portfolio that strengthens the company's market positioning.

August 2024
to October 2025

Program Manager

Odoo Concept
Santa Cruz de la Sierra, Bolivia (Remoto)

I led complex Odoo implementations at Odoo Concept, supporting clients in their digital transformation with an agile and structured methodology. I coordinated multidisciplinary teams—consultants, product owners, analysts, and developers—to deliver scalable and high-quality solutions. My work focused on aligning business objectives with technical execution, ensuring clear, efficient projects with measurable impact.

February 2024
to December 2024

Faculty Member

University of the Valley (Univalle)
Santa Cruz de la Sierra, Bolivia

Prepared academic material and taught the courses Marketing IV (Marketing Strategy) and Marketing I (Intro to Marketing)

February 2022
to May 2023

Customer Journey Design Expert

Millicom
Santa Cruz de la Sierra, Bolivia (Remote)

March 2018
to February 2022

Customer Experience and Journey Specialist

Tigo Bolivia
Santa Cruz de la Sierra, Bolivia

January 2016
to March 2018

Brand Manager, Tigo Money

Tigo Bolivia
Santa Cruz de la Sierra, Bolivia

June 2015
to August 2018

Instructor - Digital Marketing

Gabriel René Moreno Autonomous University (UAGRM)
Santa Cruz de la Sierra, Bolivia

August 2011
to January 2016

Creative and Operational Director

Josué H+M Creative
Santa Cruz de la Sierra, Bolivia

Languages

Spanish 🇪🇸

Native language.

Portuguese 🇧🇷

Intermediate level.

🇺🇸 English

Advanced level.

🇫🇷 French

Basic level.


Recognitions and Certifications

Certified SAFE® 5 Product Owner / Product Manager
Scaled Agile Framework (SAFe)

Certified SAFE® 5 Scrum Master
Scaled Agile Framework (SAFe)

Creative Excellence "ADDY" Student Award
Advertising Federation of Savannah, Savannah, Georgia

Creative Excellence "SCADDY" Student Award
Savannah College of Art and Design, Atlanta, Georgia

National Dean's List
Georgia State University, Atlanta, Georgia

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